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The DRaaS Revenue Opportunity for MSPs On-Demand Probax Pivots to Innovate:


Business Profile - eNerds

eNerds is one of Australia’s premier IT managed service providers. With offices in Sydney, Melbourne and Brisbane, the company has been a finalist and winner in the ARN ICT Industry Awards from 2009 to 2018, winning SMB Partner of the Year four years in a row. eNerds™ was ranked in the Top 10 IT Providers in Australia by MSPmentor in 2017.

graphicx-1The Importance of Data Protection

Data protection has always been one of the core services eNerds has delivered for its SMB customers.

For years, eNerds was reliant on backing up clients’ vital business data to tape, but as data volumes increased, so did the time-frames for backup and restoration, and reliability was also an issue. As tape solutions grew unviable, the business made a strategic shift to block-level image backup.

With the emergence of cloud and an ever-greater expectation of business availability from customers, the eNerds team required a solution that could replicate and store backups offsite, delivering customers with shorter Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs). Cost was also a key driver.


Download the full case study to find out how Probax solved these key challenges for eNerds and decreased costs & backup maintenance time while at the same time increased revenue.