Probax solves MSPs’ greatest challenges with Veeam-powered data protection

Today we announced our latest work with our MSP partners – powered by Veeam® Software – to help them meet clients’ needs and grow their businesses.

Veeam is the leader in backup, recovery and data management solutions that deliver Modern Data Protection.

By combining unmatched partner enablement and support with continuous innovation and integration among industry-leading technology vendors, including Veeam and Microsoft, we empower businesses to protect their most valuable asset — their data.

With offices in Australia, North America and Singapore, we're a Platinum Veeam Cloud & Service Provider (VCSP) partner that continues to innovate and expand globally.

Belinda Jurisic, Vice President Channel, Cloud and Service Provider Strategy and Management, APJ at Veeam, said, “As a leader for enterprise backup and recovery software solutions, Veeam continues to deliver real value by helping our partners implement the best strategies for their customers that maximises both efficiencies and cost savings, all the while ensuring data availability and protection. This is why our strategic partnership with Probax – a Veeam Reseller Ready partner – is critical to ensure the success that customers and MSP partners seek.”

Since 2013, we have partnered with Veeam to help their joint clients solve complex data protection challenges. Probax has remained committed to continuous innovation and their efforts have paid off for their MSP partners, like Comvision Australia and Innovative Solutions.

Sam Meegahage, our Chief Operating Officer here at Probax said, “Our MSP partners benefit from the advanced automation, intelligence, management and reporting capabilities enabled by the integration of Veeam with our proprietary technologies, Hive and Scout. Building on Veeam’s technology, we enable our partners to become more successful by simplifying traditional deployment and configuration, allowing data protection services to be delivered faster and easier.”

Data protection begins with Hive, a cloud-based, single-pane-of-glass management portal that handles the full scope of MSPs’ data protection needs, as well as Scout, an automation, data diagnosis and repair agent.

Hive and Scout enable MSPs to automate Veeam software deployment and license management for a range of award-winning data protection solutions including BaaS (called Honeycomb Hot Storage), DRaaS (Second Colony), AaaS (Honeycomb Cold Storage for long-term data retention and ransomware protection), OSaaS (Honeycomb Object Storage) and Microsoft 365 Backup & Archive.

Meegahage adds, “Probax partners with the world’s most comprehensive and broadly adopted cloud platforms including Amazon Web Services (AWS), Wasabi, INAP, OVHcloud and more. When combined with our own cloud infrastructure footprint, we offer our partners a multi-cloud solution without the complexities that are usually associated with public cloud providers. This enables our partners to access highly scalable and secure cloud storage in a growing number of regions worldwide. We believe our scale and performance are unmatched, as well as the value we deliver to the MSP channel.”

With keeping client data safe from ransomware is equally critical, Probax’s proprietary technology automatically migrates Veeam backups to air-gapped storage, which removes the ability to read or delete data prior to a pre-configured expiry date, providing an extra later of security. As Comvision grew, hosting client data wasn’t a scalable or affordable option for business growth. By partnering with Probax, Comvision not only scaled quickly and easily, but they also reduced operational expenses significantly. Moreover, Comvision has been able to expand into new markets because Probax helps them meet clients’ data sovereignty requirements. All data is safely and reliably stored in Australia (or whichever country, state or continent satisfies compliance requirements).

Innovative Solutions is another MSP who has benefited from partnering with Probax. Based in North America, Innovative Solutions are recognised as a leading AWS Premier Tier Services Partner and Certified Well-Architected partner, who specialise in cloud consulting, cloud migrations, and cloud-native development. The company is growing quickly and expanding services, so they searched for a data protection provider capable of supporting that strategic growth. They also looked for a provider with diverse offerings and a competitive pricing structure.

“By going to market with Probax and Veeam, Innovative Solutions centralised data protection and decreased operational costs, enabling them to pass along that savings and reduce costs by up to 50% for large enterprises,” Meegahage said.

Since Probax is 100% channel driven, Meegahage said their growth is driven by the success of their MSP partners. “We help our partners thrive with intelligent, reliable and flexible solutions,” he explained. “Innovation and automation are absolutely critical and that’s why Veeam APIs are so helpful. They enable us to create custom integrations so MSPs can stay at the top of their game. Veeam APIs help us provide offerings that MSPs find indispensable.”

Probax won the inaugural Veeam Global Innovation Award in 2018, followed by VCSP Partner of the Year, Australia in 2021. One year prior, Probax was one of a select few to be approved in all three VCSP Reseller Ready competencies: Backup as a Services (BaaS) for Microsoft 365, offsite backup and MSP backup. Veeam added a fourth competency in 2022 — Disaster Recovery as a Service (DRaaS), which Probax also obtained.

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